Privacy Policy QRGONG by

1. General Information

Privacy is important to us. Therefore, we handle your personal data ("personal data") with great care and in accordance with applicable legal requirements. GmbH, Lindenstrasse 28, 8802 Kilchberg, Switzerland processes your personal data for various purposes and provides transparent information about these data processing activities. "Personal data" refers to any information that can be associated with a specific or identifiable natural person. The term "processing" includes any handling of personal data, such as obtaining, disclosing, storing, deleting, etc.

Please read the entire privacy policy carefully. This will inform you about how and why we process your personal data and what rights you have in relation to these data processing activities.

This privacy policy is based on the Swiss Federal Data Protection Act (DSG). It also complies with the European General Data Protection Regulation (GDPR). The applicability of the GDPR depends on the individual case.

Who does this privacy policy apply to and when?

  • if you use our services or purchase products from us, or have a contractual relationship with us
  • visitors to our websites or
  • if you contact us, e.g., via email, letter, through our contact form, or any other contact tool
  • if you receive information or marketing communication from us
  • if you apply to us
  • if you are involved in other data processing activities related to our offerings

  • 2. Responsibility

    The company responsible for processing personal data is the one that determines the "purpose" and "means" of the processing. For the data processing activities covered by this privacy policy, the following company or person is the "Controller" within the meaning of the Swiss Federal Data Protection Act (DSG), i.e., the "data protection authority," unless otherwise communicated in specific individual cases (identity): GmbH Lindenstrasse 28 8802 Kilchberg Switzerland
    For inquiries or questions regarding data protection, you can contact us at the following address:

    3. Personal Data Processed

    We process different categories of personal data with regard to various purposes. In the case of corporate partners, we process fewer personal data, in particular, we process data of contact persons of companies (e.g., name, email address, function in the company, communication data). Many of the following personal data are provided by you. However, you are usually not obliged to provide them. If you provide us with data about other individuals, we assume that you are authorized to do so and that this data is also accurate. You automatically confirm this when you transmit data of these third parties to us. Please ensure that the affected third parties have been made aware of this privacy policy.

    3.1. Basic Data and Contact Information

    Basic data and contact information refer directly to your person and characteristics (e.g., for contacting you). We process, for example, the following basic data:

  • Name, first name
  • Date of birth
  • Address
  • Email address
  • Phone number
  • Information about language preferences
  • We receive this basic data directly from you. Under certain conditions, we may also obtain personal data from third parties, such as our contractual partners, associations, address dealers, and publicly accessible sources such as the internet.

    3.2. Contract Data

    Contract data refers to information that arises in connection with contract processing. We process the following data:

  • Payment information and payment methods, mutual claims
  • Complaints, information about customer satisfaction, complaints, feedback
  • Responses to customer and satisfaction surveys
  • Access data and logins

  • 3.3. Application Data

    Application data refers to data that arises in connection with your application to us. For example, the following data are included:

  • CV, cover letter
  • Work and degree certificates
  • Information about your current job (e.g., notice period)
  • Salary expectations
  • Information related to a job interview

  • 3.4. Communication Data

    Communication data refers to data that arises in connection with communication with you. For example, the following data are included:

  • Contact details such as postal address, email address, and phone number
  • Content of the entire correspondence
  • Information about the type, time, and other incidental data of the communication

  • 3.5. Location Data and Technical Data

    When you visit our website, technical data is collected. This includes, for example, the following data:

  • Location and traffic data
  • IP address of the device and device ID
  • Information about your device, the operating system of your device
  • Information about your internet provider
  • Accessed content or protocols that record the use of our systems
  • Date and time of accessing the website

  • 3.6. Other Possible Data

    Depending on the necessity, we may also process the following additional data:

  • We may also process photos or videos in which you may be identifiable (e.g., from events).
  • We may collect data on whether you participate in actions (e.g., competitions).

  • 4. Purposes of Our Data Processing

    We process personal data from you, to the extent permitted, for various purposes in which we have a legitimate interest corresponding to the purpose:

  • To improve our services and products
  • For communication (e.g., responding to your messages)
  • For marketing and information purposes (so that we can inform you about offers or new activities according to your personal interests)
  • To review your application (so that we can assess whether you are suitable for a position with us)
  • To maintain our IT security (especially to monitor the performance of our website)
  • For internal administration (e.g., in accounting or archiving data)
  • To comply with legal requirements (e.g., processing complaints, preventing and investigating crimes or other misconduct)
  • To enforce legal claims (if necessary, we also process personal data to enforce claims in court, out of court, and before authorities in Switzerland and abroad, or to defend against legal claims)
  • For business development (e.g., for business management, for the acquisition and sale of business units and the associated transfer of personal data)

  • 5. Data Processing in Connection with Social Media

    If you contact us via social media and our profiles there, such as on Facebook, Instagram, YouTube, LinkedIn, Twitter, etc., comment on content, or share posts, we collect information that we can use, for example, for marketing purposes. The respective provider of a social media platform also collects data when you visit our profile. For further information on data processing by a social media provider, please refer to the respective privacy policies of that provider.

    On our website, we offer you the option to use a so-called social media plugin from Facebook, Instagram, YouTube, Twitter, to incorporate functions of the respective provider into our website. These plugins are disabled by default but are activated when you click on the social media icon on the website. You can direct requests for information and other inquiries related to these social media providers directly to the respective provider.

    6. Online Advertising Techniques

    On our website, we use online advertising techniques such as cookies to measure the user-friendliness and success of the website and online advertising campaigns.

    6.1. What are online advertising techniques such as cookies?

    When we track you, we can distinguish your accesses from those of other users, ensuring the functionality of the website and enabling statistical evaluations. Each time a page is accessed, you are recognized as an individual visitor, and can be distinguished from other individuals, for example, by assigning a unique identification number to your browser (referred to as a "cookie"). Cookies are automatically stored on your device when you visit our website. We use cookies, for example, to store settings between your visits to the website or for the collection of statistical and technical data.

    6.2. Which cookies or online advertising techniques do we use?

    We use analysis services to optimize our website. Below, we explain the functioning of our most important analysis service providers as examples. Other third-party providers of similar tools typically process personal data in a similar manner.

  • Google Analytics, an analytics service provided by Google LLC and Google Ireland Ltd. Google Ireland Ltd. is responsible for the processing of personal data. Google uses cookies and online advertising techniques to analyze certain information about the behavior of individual users on the website. Based on the analyzed data, Google provides us with evaluations but also processes data for its own purposes. Information on data protection in relation to Google Analytics can be found here.
  • Facebook Pixel, an analysis tool provided by Meta Platforms Ireland Ltd. This allows us to control advertisements on Facebook and Facebook's partners so that they are only displayed to users who may be interested in the respective advertisement. The data is stored on servers in the EEA and the USA. Users can direct requests for information and other inquiries directly to Meta. Information on data protection at Meta can be found here.

  • 7. Disclosure of Data to Other Companies and Further Recipients

    We disclose your personal data to service providers. This mainly concerns IT service providers but may also involve analysis service providers, debt collection service providers, credit agencies, marketing service providers, etc., where necessary. When these service providers process personal data as processors, they are required to process personal data exclusively according to our instructions and implement measures to ensure data security. Data may also be disclosed to other recipients, such as courts and authorities, in the context of legal proceedings.

    In individual cases, it is possible that we may also disclose personal data to other third parties for their own purposes, for example, if you have given us your consent or if we are legally obligated or entitled to disclose it.

    8. Duration of Data Processing

    We store and process your personal data for as long as necessary for the purpose of processing (usually for the duration of the contractual relationship), as long as we have a legitimate interest in storing the data (e.g., to enforce legal claims or to ensure IT security), and as long as the data is subject to a legal retention obligation (certain data, for example, is subject to a ten-year retention period, which we must strictly adhere to). We destroy or anonymize your personal data after the storage or processing period has expired, unless legal or contractual obligations prohibit this.

    9. Legal Bases for Data Processing under the GDPR

    Depending on the circumstances, data processing is only permitted if specifically permitted by applicable law. This is not the case under Swiss data protection law, but it applies under the European GDPR, to the extent it is applicable. In this case, we base the processing of your personal data on the following legal bases:

  • Your consent (Art. 6(1)(a) and Art. 9(2)(a) GDPR)
  • The processing is necessary for the performance of a contract or for pre-contractual measures (Art. 6(2)(b) GDPR)
  • The processing is necessary for the legitimate interests pursued by us or a third party (Art. 6(1)(f) GDPR)
  • The processing is necessary for the establishment, exercise, or defense of legal claims or in court proceedings (Art. 6(1)(f) and Art. 9(2)(f) GDPR)
  • The processing is necessary for compliance with legal obligations (Art. 6(1)(c) and (f) and Art. 9(2)(g) GDPR)

  • 10. Rights of Data Subjects

    You have certain rights under applicable data protection law that allow you to obtain further information about our data processing and to influence it. These rights include, in particular, the following:

  • You have the right to information. This means that you can request information about our data processing. We are happy to provide you with this information. You can also submit a request for information if you wish to receive further information and a copy of your data.
  • You have the right to data portability. This means that you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format or to have it transferred to another data controller, provided that the corresponding data processing is based on your consent or is necessary for the performance of a contract.
  • You have the right to erasure and objection. This means that you can object to our data processing, preventing us from processing your data. You can also request the deletion of your personal data. However, we would like to point out that we may continue to process and retain your data if we are legally obligated to do so.
  • You have the right to rectification. This means that you can correct or complete incorrect or incomplete personal data or have it annotated with a so-called dispute notice.
  • You have the right to withdraw your consent. This means that you can revoke your consent at any time if you have previously given your consent for data processing. The revocation takes effect from that moment onward, i.e., only for the future and not for the past. However, it may be the case that we continue to process your data based on another legal basis after your revocation.
  • If you exercise your rights as a data subject, we must verify your identity (this is usually done by providing a copy of your ID). The rights of data subjects listed above are subject to legal requirements and limitations. This means that the exercise of these rights may not be fully possible in every case. For example, we may need to continue processing your personal data to fulfill a contract with you, to protect our legitimate interests, or to comply with legal obligations. To the extent permitted by law (e.g., to protect the privacy of third parties and our own legitimate interests, such as the presence of trade secrets), we may restrict or refuse the exercise of your rights. It should also be mentioned that you also have the option to contact the competent data protection authority with your request.

    11. Date of the Privacy Policy

    This privacy policy is up to date and dated 12 July 2023.
    This privacy policy was created by LEXDEX - Your Privacy Expert.